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Context Help

If you get lost inside our web hosting Control Panel, the first thing you should do is press the Help button, which is visible on each and every page. A pop-up menu will open. It offers thorough info about all the actions that you can perform on that particular page. Each pop-up menu shows up on the very same page so that you can quickly get back to your work.

Video Tutorials

We have an extensive variety of educational videos demonstrating how to use our web hosting Control Panel. They're designed for those of you who would like to see how things are getting done rather than just reading articles. In this way, everyone can swiftly become familiar with our web hosting Control Panel by merely watching our step-by-step how-to video clips.

F.A.Q.

If you can't discover the solution you searching for, take a glance at our extensive Frequently Asked Questions database, which includes questions asked by actual people and provides practical solutions. We frequently "revamp" our FAQ database with new questions & answers so as to cover all the new additions and innovations associated with our platform.

Ticketing System

If you still can't find the answer you are looking for in the Frequently Asked Questions database either, you can get in touch with our great team of technical support engineers available 24/7/365 and eager to assist you with any issue. Each trouble ticket you send will be answered within sixty minutes (the average ticket response time is about 20 minutes), so you won't have to wait a long time to get your question answered.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 284265

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com